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Meet the Team

Decades of Experience

Professional Human Resources Support from People You Can Actually Reach

OneSource HR Solutions provides comprehensive HR, payroll, benefits, compliance, and workforce support with a strong emphasis on personal relationships and responsive service.

Whether your organization is overwhelmed by day-to-day HR administration, payroll processing, leave management, employee relations, or compliance concerns, our team is here to help. We give employers access to experienced HR professionals who can provide practical guidance, reduce risk, and help businesses operate more efficiently.

When you partner with OneSource, you are not routed through layers of automation. You connect with real people who understand the challenges of managing a workforce and are ready to support your organization.

Our Mission

Our mission is to give organizations the confidence and support they need to focus on the work that drives their business forward.

We do that by delivering responsive, high-value HR services tailored to each client’s needs, helping employers simplify administration, improve compliance, reduce risk, and make stronger workforce decisions.

The OneSource HR Solutions Team

Experienced professionals. Practical guidance. Responsive support.

The strength of OneSource is our people. Our team brings decades of experience across human resources, payroll, benefits administration, compliance, employee relations, risk management, leadership development, and workforce strategy.

When you call us, you will not be left navigating complicated phone menus or waiting for answers. You will connect with knowledgeable professionals who are ready to help with HR questions, payroll needs, benefits support, compliance issues, and workplace challenges of all sizes.

Smiling. male Vice President, Phil Amend. stands in front of the OneSource HR building in Northeastern PA with his arms crossed

Phil Amend, Vice President

Phil Amend is an accomplished business and HR leader with more than 30 years of experience in business development, human resources, recruiting, and staffing.

He is licensed in Life and Property & Casualty Insurance and brings broad expertise in human resources consulting, workforce strategy, and leadership. Phil earned a Bachelor of Science in Sociology with a minor in Urban Development from Wittenberg University.

Smiling, female human resources consultant, Susan Hosage, in red jacket smiles in front of blue sign at OneSource HR Solutions in Wilkes-Barre, PA

Susan Hosage, MS, SPHR, SHRM-SCP, Senior Consultant

Susan Hosage has served as a Senior Consultant with OneSource HR Solutions since 2009. She partners with organizations to identify opportunities for improved compliance, operational performance, leadership effectiveness, and growth.

Her areas of expertise include employee relations, goal setting, performance management, communication, leadership training and development, and HR strategy.

Susan’s career experience includes pension administration, operations leadership, HR leadership, strategic planning, infrastructure development, and specialized human resources work with local, national, and international organizations, including Prudential Financial, Commonwealth Telephone Enterprises, Frontier Communications, Astriva, LLC, and Jack Williams Tire Company.

Smiling male in pink button down shirt poses in front of colorful, orange artwork at the OneSource HR Solutions offices in Wilkes-Barre, PA.

Jeffrey Weisenberger, Claims Manager

Jeffrey Weisenberger has been a member of the OneSource HR team since 2000. He brings significant experience in risk management, workplace safety, and workers’ compensation claims management.

Jeffrey advises clients on policies, procedures, safety committee development, claims tracking, and risk reduction strategies designed to help organizations improve safety outcomes and manage associated costs.

Smiling female human resources consultant. Jennifer Kase. poses in front of colorful artwork at OneSource HR Solutions in Northeastern Pennsylvania (NEPA)

Jennifer Kase, HR Generalist

Jennifer Kase joined OneSource HR Solutions in 2018 after building more than 20 years of experience in the human resources field.

She is experienced in recruitment, employee dispute resolution, leadership training, policy development, labor law compliance, and employment process management. Jennifer brings a background in healthcare, insurance, and staffing, giving her a practical understanding of the challenges organizations face across different industries.

Smiling female teammate in pink sweater, Jessica, poses at her desk at OneSource HR Solutions in Northeastern Pennsylvania (NEPA)

Jessica Barbose, Payroll Specialist

Jessica Barbose brings more than 30 years of payroll and accounting experience to her role at OneSource HR Solutions. Since joining the team in 2018, she has played a key role in supporting outsourced payroll solutions for clients.

Jessica handles payroll processing, tax compliance, and changing payroll regulations with precision and attention to detail. Her focus is helping clients maintain accurate, efficient, and compliant payroll operations.

Smiling female teammate, Kim, poses inside the office of OneSource HR Solutions in Northeastern Pennsylvania (NEPA)

Kim Coolbaugh, Payroll / Bookkeeper

Kim Coolbaugh has been a member of the OneSource HR Solutions team since 2014, supporting clients through payroll processing, payroll tax resolution, new payroll account setup, and accounting-related projects.

Her experience includes account reconciliation, profit and loss statement preparation, bank account audits, client accounting support, and payroll platform setup. Kim brings a strong commitment to accuracy and reliability in every aspect of her work.

Linda McCracken, Enrollment Specialist

Linda McCracken has been a member of the OneSource HR Solutions team since 2018, serving primarily as an Enrollment Specialist.

She supports clients by enrolling, updating, and terminating members within benefits systems, managing COBRA-related processes, and assisting with 401(k) retirement plan administration. Linda is a friendly, approachable member of the team who is always ready to help clients and employees navigate important benefits-related details.

 

Our Values

Respect

We build trusted, lasting relationships with our clients, team members, communities, and everyone we have the opportunity to work with. We believe respect should be reflected in every conversation, every solution, and every client relationship.

Excellence

We understand the importance of getting things right. Our team holds itself to high standards, follows through on commitments, and works to deliver dependable service that supports each client’s goals.

Creative Solutions

Every organization is different. We look for practical, thoughtful, and creative ways to simplify processes, solve problems, improve efficiency, and provide clients with options that fit their needs.

Doing the Right Thing

Honesty and integrity guide the way we work. Our team is empowered to make decisions that support our clients, protect their interests, and reflect our commitment to doing the right thing.

Initiative

We believe in being proactive. Our team members take ownership, ask questions, challenge ideas, and look for better ways to serve clients and support their evolving HR, payroll, benefits, and workforce needs.

Contact Us Today!

Let’s jump on a 15-minute call and find out! What have you got to lose? Call 570-846-4057 or request an appointment by filling out the form. In most cases we will respond by end of business today.

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